Terms & Conditions


1. Equipment Return and Missing Items

    All rental items must be ready for pick-up at scheduled times and placed into their original storage containers. If you do not have someone on-site at the time of pick-up, it is common to have missing equipment at an event due to the number of people handling the equipment, including your guests, caterer, site personnel, cleaning crews, and other people working the event. For your own satisfaction, it is best for a caretaking person from your side or an appointed freelancer event planner from your side to count-in the equipment with our driver at pick-up so that you can verify any missing equipment at that time. If missing items are found after our scheduled pick-up, you are responsible for returning those items to our warehouse in a timely manner to avoid additional rental charges. We can return them to your location and pick-up them for an additional charge. The lessee agrees to pay for any damage to, loss of, or any theft (disappearance) of items, regardless of cause or fault. Delivered items cannot be returned unless they have major defects and are non – functional.

 

2. You Agree and Confirm

3. Additional Charges may apply if-

 

4. Void where prohibited

 

5. Aware of the fake:

Please be noted that it may take up to 48 business hours to remove your picture/videos. Your reservation will be canceled, the deposit will be deducted and You can be subjected to terms of the ASP if you fail to comply with these terms. Any complaints or concerns with regard to the Platform or any breach of these Terms or Privacy Policy can be directed to the designated Grievance Officer through an email signed with an electronic signature sent to info@takerentpe.com.